Privacy Policy

This privacy policy will explain how the Witch of the Lakes uses the personal data we collect from you when you use our website.

Topics

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies.
  • Privacy policies of other websites.
  • Changes to our privacy policy.
  • How to contact us.
  • How to contact the appropriate authorities.

What data do we collect?

The Witch of the Lakes collects the following data:

  • Personal identification information (name, address, email address, phone number). We do not store your credit or debit card details.
  • When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
  • An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
  • We use cookies to help understand how you use our website.

How do we collect your data?

We collect data and process data when you:

  • Place an order.
  • Login to our website.
  • Enter your details into our online contact form.
  • Contact us via email.
  • Leave comments or product reviews.
  • Use or view our website via your browser’s cookies.

How will we use your data?

The Witch of the Lakes collects your data so that we can:

  • Respond to your query or request.
  • Process your order.
  • Understand how you use our website.

How do we store your data?

The Witch of the Lakes takes your privacy seriously and stores your data on encrypted, password protected media in order to protect your data from loss, alteration or misuse. We do not store your credit or debit card details.

The Witch of the Lakes will keep your personal information for up to 7 years. Once this time period has expired, we will delete your data by removing it from our database, unless we have specific permission from you to retain.

Marketing

We use Mailchimp as our marketing platform. By subscribing to our newsletter, you acknowledge that your information will be transferred to Mailchimp for processing. Read about Mailchimp’s privacy practices here.

What are your data protection rights?

The Witch of the Lakes would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

If you make a request, we have one month to respond to you.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

The Witch of the Lakes uses cookies to improve your experience on our website, including:

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We also use cookies that help us understand how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses (in addition to those described above):

    • Performance tracking cookies – Sowilo & Sage uses Google Analytics to understand how users find, navigate and use the Sowilo & Sage website. You can read about Google’s privacy practices here.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Witch of the Lakes website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The Witch of the Lakes keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8th November 2022.

How to contact us

If you have any questions about The Witch of the Lakes’  privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Please email us at headwitchress@thewitchofthelakes.com

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: icocasework@ico.org.uk

Address: Information Commissioner’s Office, Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF